PLACING ONLINE ORDERS
You can order quickly and easily through EllaDecor.com.
To add items to your Shopping Basket, simply click on "Add to Basket" for the item you wish to buy.
To remove an item, go to your Shopping Basket and select “Remove".
To change the quantity of items, go to your Shopping Basket and change the number in the box under the "Qty" column.
At this time, we accept and deliver orders within the United States and select International locations. You must be at least 13 years of age to make an online purchase.
Signing Into My Account
If you are a returning customer, and have finished adding items to your shopping basket and want to checkout, you will be prompted to sign in by providing your e-mail address (login) and password.
Make sure to provide precise city, state, and zip code information. Remember to spell out the city to which you are shipping the order. Many times abbreviations, misspellings, and other typos can result in errors in this section.
You can add, edit, or delete shipping addresses while you are in this step of the checkout process.
Shipping & Packaging
After entering the "ship to" addresses, you can select a shipment method for your order. Delivery charges will be applied according to your selection.
You can store multiple credit cards to use for your online purchase on EllaDecor.com. During this step in the checkout process, you can add, edit, or delete your information. Select one credit card for the payment of your order.
Only one promotional offer code can be used towards an order. Promotional offer code cannot be combined or redeemed for cash or credit.
If you have a promotional code, you can enter the code at this time. The promotional offer will appear automatically into your shopping basket at the Order Confirm page.
Order Confirmation Email
Immediately after you have successfully placed your order with EllaDecor.com, you will receive an email that contains information regarding the details of your order. The order confirmation email is your receipt that can be printed for your records. The order confirmation email includes your order number (the same number that appeared on our web site after successful submission of an order), the details of the products and corresponding prices, any credits or promotional discounts, taxes, shipping charges (if applicable), your ship-to and bill-to information, and the ship method.