BILLING, CANCELING, & MODIFYING ORDERS
For your own security and protection, EllaDecor.com will pre-authorize the full amount of your purchase plus applicable sales tax and shipping to verify your billing address and credit card information. The pre-authorization will drop off from your account within 1-7 business days depending on your financial institution. EllaDecor.com will collect payment and post the actual amount of the purchase only when your order is shipped from our warehouse.
If you have any questions about billing or charges to your account, please contact us immediately.
Order Status & Modifying Orders
Before you place your order, you can view the contents and the total amount in your shopping basket.
If you wish to change, refund or cancel your order, you are allowed to do so only before your item has been shipped. Once we have sent out your shipping confirmation email, we no longer have the ability to make changes or to cancel the order.